What is e-SIM technology?

An eSIM (embedded SIM) is a digital version of a traditional SIM card that is built directly into a device, unlike the physical SIM card. It allows devices to connect to mobile networks using software-based profiles that can be remotely provisioned and managed. This technology enables greater flexibility, convenience, and security for mobile connectivity.

How to activate the e-SIM?

• Ensure your phone supports eSIM technology by checking your phone's settings and searching for the eSIM option in the 'SIM Manager'.
• Or contact our call center “111” to ensure that your device is compatible with the eSIM service. If available, visit the nearest branch.
• Purchase the eSIM, pay the required fees, and you will receive a QR code to activate the service.
• Ensure your phone is connected to Wi-Fi.
• Scan the QR code to download the line profile and network definitions on the eSIM.
• To activate the line, contact our call center “111” for user data validation, then line activation.

e-SIM retail price

• 330 EGP for new line
• 270 EGP for sim swap

Terms and Conditions:

• eSIM is available to individual mobile customers in case of new lines or sim swap.
• eSIM is available to Corporate mobile customers in case of sim swap only.
• Service activation is through scanning a QR code provided by visiting the nearest WE branch.
• Service is only available for compatible devices.
• eSIM Price is including taxes.
• Removing an eSIM Profile: If the eSIM profile is removed, the customer must visit a WE branch to request a replacement.
• Replacing an eSIM: Before downloading and activating the new eSIM profile, the customer must ensure that the old eSIM profile is removed from their mobile device.
• eSIM Profile Download Restrictions: The eSIM profile can only be downloaded within Egypt.
• QR Code Activation: The QR code for activating the eSIM profile is valid for one-time use only. It must be used within five (5) days from the date of signing the contract, replacing the eSIM, or switching from a traditional SIM to an eSIM.