All Prepaid voice customers will be able to extend their lines validity with limited period for 6 or 12 months without losing their mobile numbers.

You can activate the service through the following channels:

• Call center 111 and retail
• Dial the code *123#
• MY We app
• Call customer service 111
• Visit the nearest store

You can make calls normally in validity period without losing the validity duration.

Terms and Conditions:

• This service is eligible for all active Prepaid customer ( Mobile Only)
• The maximum period for the Service Validity will be one year
• The service fees will be paid in advance
• You must pay your due amounts on the line ( salafny)
• The service fees doesn’t include tax